Log in
Register
Home
Forums
New posts
Search forums
What's new
New posts
New profile posts
Latest activity
News
Members
Current visitors
New profile posts
Search profile posts
Features
Log in
Register
Search
Search titles only
By:
Search titles only
By:
New posts
Search forums
Menu
Install the app
Install
Reply to thread
Home
Forums
Pro Audio
Junior Varsity
X32 Discussion
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Message
<blockquote data-quote="Till Erb" data-source="post: 93310" data-attributes="member: 4104"><p>I am at the end of my patience !</p><p></p><p><strong>I am at the end of my patience !</strong></p><p></p><p style="text-align: left"><span style="color: #333333"><p style="margin-left: 20px">Dear colleges</p></span></p><p style="margin-left: 20px"><span style="color: #333333">Unfortunately I have to report very disappointing experience with my X32. It had to be sent two times from Germany to England for repair: The fault where the Bus-send encoders left of the screen not working properly - they where "stuttering"</p></span></p><p style="margin-left: 20px"><span style="color: #333333">and it was audible in the wedges. Anyway first time Kidderminster returned the desk not repaired only being reset to factory default. So it had to be shipped back again to England. This time the fault was found and repaired. Up to here the procedure was smooth and shipping was fast. One week return time, beside of the costs and efforts to have an replacement desk hired in to do my work.</p></span></p><p style="margin-left: 20px"><span style="color: #333333">Last night I switched on the desk and I found screen and monitor bus dead. The desk is unusable for any work. I contact care@ music-group and John DiNicola here in the forum. I lost confidence in this desk.</p></span></p><p style="margin-left: 20px"><span style="color: #333333">By the way I am on a 50 show tour and any of you touring can imaging how annoying it is to deal with such issues on the road.</p></span></p><p style="margin-left: 20px"><span style="color: #333333">Till Erb</p></p> <p style="text-align: left"></span></p></blockquote><p></p>
[QUOTE="Till Erb, post: 93310, member: 4104"] I am at the end of my patience ! [B]I am at the end of my patience ![/B] [LEFT][COLOR=#333333][INDENT]Dear colleges Unfortunately I have to report very disappointing experience with my X32. It had to be sent two times from Germany to England for repair: The fault where the Bus-send encoders left of the screen not working properly - they where "stuttering" and it was audible in the wedges. Anyway first time Kidderminster returned the desk not repaired only being reset to factory default. So it had to be shipped back again to England. This time the fault was found and repaired. Up to here the procedure was smooth and shipping was fast. One week return time, beside of the costs and efforts to have an replacement desk hired in to do my work. Last night I switched on the desk and I found screen and monitor bus dead. The desk is unusable for any work. I contact care@ music-group and John DiNicola here in the forum. I lost confidence in this desk. By the way I am on a 50 show tour and any of you touring can imaging how annoying it is to deal with such issues on the road. Till Erb[/INDENT] [/COLOR][/LEFT] [/QUOTE]
Insert quotes…
Verification
Post reply
Home
Forums
Pro Audio
Junior Varsity
X32 Discussion
Top
Bottom
Sign-up
or
log in
to join the discussion today!