Desk is less than two years old
Had previously presented with a fault where it would disconnect and when it reconnected it would reset all of the settings on all of the channels. Updating the ipad seemed to fix this
It has also previously presented this fault where it loses connectivity and then tells you the hotspot password is wrong (it's not). Sometimes it can reconnect by itself when this happens but usually it requires power cycling.
On the night it was deemed unusable, faults manifest as follows;
continuous drop outs
the error messages in the images attached
massively changing settings when reconnecting (like the resetting to default from before but more erratic)
The mixer was concurrently connected to a laptop via ethernet and that was dropping out too.
I had also noticed the GUI was having problems in the weeks leading up to this. Changing from the foh mix to other pages and coming back would cause half the graphics on the foh mix page to vanish.
Gonna factory reset the desk, update to latest firmware, make sure the ipad is updated. Hoping that fixes it. Still, wondering if anyone else has come across this and can more accurately pin point the faults?
Had previously presented with a fault where it would disconnect and when it reconnected it would reset all of the settings on all of the channels. Updating the ipad seemed to fix this
It has also previously presented this fault where it loses connectivity and then tells you the hotspot password is wrong (it's not). Sometimes it can reconnect by itself when this happens but usually it requires power cycling.
On the night it was deemed unusable, faults manifest as follows;
continuous drop outs
the error messages in the images attached
massively changing settings when reconnecting (like the resetting to default from before but more erratic)
The mixer was concurrently connected to a laptop via ethernet and that was dropping out too.
I had also noticed the GUI was having problems in the weeks leading up to this. Changing from the foh mix to other pages and coming back would cause half the graphics on the foh mix page to vanish.
Gonna factory reset the desk, update to latest firmware, make sure the ipad is updated. Hoping that fixes it. Still, wondering if anyone else has come across this and can more accurately pin point the faults?
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