We go on in 30 mins, Band is using studiolive for monitors. Studio live patched via our split snake, FOH is showing signal. Studiolive is showing NOTHING on the input. Reading through online its a common problem, does anyone have a fast solution for this? No computer is plugged in and we dont have one with firewire.
URGENT: More studiolive problems.
- Thread starter Evan F. Hunter
- Start date
Silas Pradetto
Graduate Student
Re: URGENT: More studiolive problems.
Power down, leave off for 30 seconds. Should come back up, at least it did for me when this happened. Good luck, let us know the outcome.
Power down, leave off for 30 seconds. Should come back up, at least it did for me when this happened. Good luck, let us know the outcome.
Re: URGENT: More studiolive problems.
We did this no result.
II got it running, went it to system and switched from 44.1 to 48 and for some reason it came on and is running now.
We did this no result.
II got it running, went it to system and switched from 44.1 to 48 and for some reason it came on and is running now.
Re: URGENT: More studiolive problems.
Show is about to start, Thanks guys! Gonna have to steal this from the band and figure this out before saturdays show.
Evan
Show is about to start, Thanks guys! Gonna have to steal this from the band and figure this out before saturdays show.
Evan
Re: URGENT: More studiolive problems.
First set went fine.
Anyone from Presonus on here? Why would I not show any input on 44.1khz but I do show input on 48khz? Does it have to do with routing through firewire? Looks like this is a common problem that Studiolive consoles get sent back to the factory often for. I will look after the show to see what version software they are on, They may have never updated it.
First set went fine.
Anyone from Presonus on here? Why would I not show any input on 44.1khz but I do show input on 48khz? Does it have to do with routing through firewire? Looks like this is a common problem that Studiolive consoles get sent back to the factory often for. I will look after the show to see what version software they are on, They may have never updated it.
Re: URGENT: More studiolive problems.
I've not heard about this specific issue regarding sample rate. There are other occasions where the studiolive goes silent.
Try and reflash and perform a factory reset. A much too common procedure for the studiolives. Seems like the flash memory can become corrupt at times and that reflashing/resetting clears this condition.
I've not heard about this specific issue regarding sample rate. There are other occasions where the studiolive goes silent.
Try and reflash and perform a factory reset. A much too common procedure for the studiolives. Seems like the flash memory can become corrupt at times and that reflashing/resetting clears this condition.
Re: URGENT: More studiolive problems.
That is definitely my problem here. When I switch to 44.1KHZ No input at all. Switch to 48KHZ everything is back. I will see if I can flash their board and do a factory reset. It also sounds like it has never been updated. Of course I will have to look up how to do all this.
That is definitely my problem here. When I switch to 44.1KHZ No input at all. Switch to 48KHZ everything is back. I will see if I can flash their board and do a factory reset. It also sounds like it has never been updated. Of course I will have to look up how to do all this.
Re: URGENT: More studiolive problems.
Sounds like your source signal is sampled at 48kHz.
Most of the FW interfaces I've used will detect sample rates automatically. If not, you just have to be conscious of the source.
Sounds like your source signal is sampled at 48kHz.
Most of the FW interfaces I've used will detect sample rates automatically. If not, you just have to be conscious of the source.
Re: URGENT: More studiolive problems.
Well see I am not using the Firewire for anything. Will it still affect the signal path?
Well see I am not using the Firewire for anything. Will it still affect the signal path?
Re: URGENT: More studiolive problems.
if the firewire is connected it will inherit the sample rate from the computer, usually 44.1k due to the wdm driver. However in this setup it isn't possible to change the sample rate on the console.
On one occasion I've been able to change the sample rate while still being connected to the computer. A power cycle took care of that.
A reflash and factory reset usually take care of anomalies like this.
NOTE! A failed reflash will most likely brick the console so make sure that the computer is firewire compatible with the studiolive.
So the firewire is connected but not used?
if the firewire is connected it will inherit the sample rate from the computer, usually 44.1k due to the wdm driver. However in this setup it isn't possible to change the sample rate on the console.
On one occasion I've been able to change the sample rate while still being connected to the computer. A power cycle took care of that.
A reflash and factory reset usually take care of anomalies like this.
NOTE! A failed reflash will most likely brick the console so make sure that the computer is firewire compatible with the studiolive.
Re: URGENT: More studiolive problems.
No, when I say not in use I meant the firewire is not even plugged in. Thats why I am not sure why it changed or why it stopped all input. Again I am not familiar with this board. I have used it lightly 3 times before tonight. I dropped it off in my shop on the way home. Im gonna fire it up tomorrow and see if it defaults back to 44.1khz. If it does then I will try a factory reset and such after a call to Presonus.
A computer was plugged into this console by another engineer, but we have had a show since then where it worked fine standalone.
No, when I say not in use I meant the firewire is not even plugged in. Thats why I am not sure why it changed or why it stopped all input. Again I am not familiar with this board. I have used it lightly 3 times before tonight. I dropped it off in my shop on the way home. Im gonna fire it up tomorrow and see if it defaults back to 44.1khz. If it does then I will try a factory reset and such after a call to Presonus.
A computer was plugged into this console by another engineer, but we have had a show since then where it worked fine standalone.
Re: URGENT: More studiolive problems.
Brought it to the shop, fire it up today and I am no no longer showing input regardless of sample rate. On and off the phone Presonus either wants me to do a factory reset, which I cant do without a firewire computer(I dont have right now) or send it in. Remember there is NO firewire in use, not even plugged in.
Upon first startup today I had audio.
Restarted the console and then I had no input, Sample rate stayed at 48khz and switching did not fix like last night.
Restarted the console again no input. Switched between several Scenes including S1 (Board Zero) then loaded several scenes Audio back.
Switched Scenes, No input. Recalled previous scene, No Input Typed this, Now I have input.
Restarted. No Input. WTF.
Change Sample rate from 44.1 to 48 shows input.
Restart NO Input. Sample rate does not affect.
Any ideas? I guess the next step is to find a computer so that I can do a factory reset. Then potentially send it in.
Have I mentioned that I dont even like Studio-lives when they do work?
Brought it to the shop, fire it up today and I am no no longer showing input regardless of sample rate. On and off the phone Presonus either wants me to do a factory reset, which I cant do without a firewire computer(I dont have right now) or send it in. Remember there is NO firewire in use, not even plugged in.
Upon first startup today I had audio.
Restarted the console and then I had no input, Sample rate stayed at 48khz and switching did not fix like last night.
Restarted the console again no input. Switched between several Scenes including S1 (Board Zero) then loaded several scenes Audio back.
Switched Scenes, No input. Recalled previous scene, No Input Typed this, Now I have input.
Restarted. No Input. WTF.
Change Sample rate from 44.1 to 48 shows input.
Restart NO Input. Sample rate does not affect.
Any ideas? I guess the next step is to find a computer so that I can do a factory reset. Then potentially send it in.
Have I mentioned that I dont even like Studio-lives when they do work?
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Re: URGENT: More studiolive problems.
Sounds similar to the problem one of the SL16.4.2's we have at school. First off, I hate presonus's to death. Theres so much better out there for the price, and I use better all the time at work (Work for a production company). Anyway, what ours started doing was you turn it on, you have signal for about a minute or so, then it went out. The board still stayed on, and functioned just fine, just had no signal from the inputs. Turn it off for a few seconds, turn back on, same problem. Never messed with the sample rate on it, but it shouldn't have affected it when I tried disconnecting the firewire from the other console anyway. (We have 2 of them to get 32 channels out of it. we got them before the Sl32 came out) Of course, I wasn't aloud to try to fix it myself since I'm 16 and a student, so they had the install company come out. They sent a guy that knew less than me, and he took it back with him. That was 2 weeks ago, haven't heard anything since. If you haven't figured it out by then, I'll tell you whatever the problem was when we get it back. Absolutely no guarantee its the same problem, but could be something to look at.
Sounds similar to the problem one of the SL16.4.2's we have at school. First off, I hate presonus's to death. Theres so much better out there for the price, and I use better all the time at work (Work for a production company). Anyway, what ours started doing was you turn it on, you have signal for about a minute or so, then it went out. The board still stayed on, and functioned just fine, just had no signal from the inputs. Turn it off for a few seconds, turn back on, same problem. Never messed with the sample rate on it, but it shouldn't have affected it when I tried disconnecting the firewire from the other console anyway. (We have 2 of them to get 32 channels out of it. we got them before the Sl32 came out) Of course, I wasn't aloud to try to fix it myself since I'm 16 and a student, so they had the install company come out. They sent a guy that knew less than me, and he took it back with him. That was 2 weeks ago, haven't heard anything since. If you haven't figured it out by then, I'll tell you whatever the problem was when we get it back. Absolutely no guarantee its the same problem, but could be something to look at.
Re: URGENT: More studiolive problems.
Don't power cycle it too much! If it is like I suspect each and everytime the flash becomes more corrupted.
It will then eventually not boot anymore and needs to be sent to presonus.
Unlike many others the presonus bootloader isn't secure and safe and involves both one shark-dsp and one cpu to properly boot before being able to perform updates. No failsafe boot!
Don't power cycle it too much! If it is like I suspect each and everytime the flash becomes more corrupted.
It will then eventually not boot anymore and needs to be sent to presonus.
Unlike many others the presonus bootloader isn't secure and safe and involves both one shark-dsp and one cpu to properly boot before being able to perform updates. No failsafe boot!
Re: URGENT: More studiolive problems.
Good To know. I wasnt turning it on and off on and off. It as on at least 1o minutes each time. I wanted to see if next time the band turns it on if it would work after each time that I fixed it.
Good To know. I wasnt turning it on and off on and off. It as on at least 1o minutes each time. I wanted to see if next time the band turns it on if it would work after each time that I fixed it.
Re: URGENT: More studiolive problems.
Sounds strange...my first thought was this...when the console shows no input, look on the top buttons...there are some buttons that have a symbol that looks kind of like a nuclear radiation symbol. This button switches the input channel over to Firewire return (in other words, it would route the FW sends from a PC/laptop, into the input channel).
If this button is lit for all channels then for some reason the desk is switching it's inputs to Firewire and, thus, since you're feeding it from an analog split snake, the chan's wont show any input.
No idea why switching sample rate would cause what you're describing. Feeding it analog in from a copper split snake should make the sample rate irrelevant.
Sounds strange...my first thought was this...when the console shows no input, look on the top buttons...there are some buttons that have a symbol that looks kind of like a nuclear radiation symbol. This button switches the input channel over to Firewire return (in other words, it would route the FW sends from a PC/laptop, into the input channel).
If this button is lit for all channels then for some reason the desk is switching it's inputs to Firewire and, thus, since you're feeding it from an analog split snake, the chan's wont show any input.
No idea why switching sample rate would cause what you're describing. Feeding it analog in from a copper split snake should make the sample rate irrelevant.