Re: Uli Behringer of The Music Group Q&A
Hi,
I've recently purchased 2 M32C units and 1 DL32. I thought I should bring up the subject of remote control apps for this platform, in particular, the M32-Cue app. I've been unable to make it work, and have opened a service support request, replied to a Care specialist from the UK, posted on the Music Group Midas Forum, and on the PSW forum.
Uli, were you to take a look at the reviews on the iTunes App Store, for the M32-Cue app, as the CEO of Music Group I think you would be most distressed. You have the ability to focus the appropriate resources and energy from Music Group to resolve the difficulties with this app, I'm sure.
The M32-Cue is central to our proposed use of the M32C/DL32 setup I've purchased. I see that the last revision of the M32-Cue app was February 4, 2015. The compatibility information states that it will requires iOS 5.1 or above, but I've found in testing that the app will not run on an iPad running 5.1.1 - no surprise there, as that iOS is quite old, but the system requirements should be correctly stated.
In any case, I'm sure your responsibilities are many, and while this may be a small thing, for me as working bandleader who voted for this platform with my wallet, it is a showstopper.
Anything you could do to get the appropriate Music Group resources on this for me would, of course, be most appreciated.
Best regards,
Bob Charest
PS: I'm also a classically trained pianist who loves jazz, and Oscar Peterson