Behringer iNUKE NU6000 amplifier

Re: Behringer iNUKE NU6000 amplifier

Dear Richard,

I am looking into this issue for you. I will hopefully be able to respond with some answers later today. I am sorry to hear that you had this problem.

Best,
Evan Hooton
Specialist, Product Support
MUSIC Group
BEHRINGER
 
Re: Behringer iNUKE NU6000 amplifier

Dear Richard,

I have sent you a PM with information regarding your iNuke 6000.

Best,
Evan Hooton
Specialist, Product Support
MUSIC Group
BEHRINGER
 
Re: Behringer iNUKE NU6000 amplifier

Dear Albert,

How can I help you?

Evan Hooton
Specialist, Product Support
MUSIC Group
BEHRINGER
 
Re: Behringer iNUKE NU6000 amplifier

just want to thank behringer care team and all who help me in getting my inuke 6000 fixed ,they were able to send me the part need without any problem,and i was able to get the amplifier fix,i will definitely do business with them in the future,you cant go wrong with behringer and this kind of customer care,A+
 
Re: Behringer iNUKE NU6000 amplifier

Considering the unuke probably doesn't come close to putting out 6000w, along with it being capable of running on a 15 amp outlet all day, a 1500w ups would probably be more then fine, for how long it runs on a ups, I have no idea.

If you buy a perticular surgex unit, it provides pure battery power 100% of the time. Of course, it is like twice the cost of the amp.
 
Re: Behringer iNUKE NU6000 amplifier

The care center sent us back the cabinet with the cone hanging out so we could actually see the burnt coil ourselves. The video link is below, you tell us, burnt coil or very bad wrap. The coil looks nice and shiny to us but has a big split in the wrap. The coil isn't loose, that wrap probably didn't move there it is fixed in that position. This is why this cabinet had noticeably lower volume from the beginning we suspect.
IMG 0808 - YouTube
A couple things of note:
1. the EP4000 is rated for 950W rms, 1400W peak, 4ohm
2. the VP2050 is rated for 500W rms, 2000W peak, 4ohm
3. the VP2050 has two 15" drivers in a 2.5-way config meaning that BOTH drivers see (share) the same low-freq power but only the upper one is seeing power up to the 2.2k crossover.

"2 extremely powerful 15'' long-excursion drivers provide incredibly deep bass and acoustic power"

Just reviewed the video (at '1080', but it's heavily compressed) and the damage to the former is very heavy. It's hard to tell, but I can't see any obvious damage to the windings. If the coil was pulled apart like that from being launched out of the gap then you would see some obvious tearing/smearing damage in the soft copper by the steel top-plate.

It would also be difficult to pull a former with that much damage out of the gap.

I also do not see any discoloration of the copper in the video, but again it's heavily compressed and hard to see. The colour looks right to me.

It would be next to impossible to damage the woofer this severely without a LOT of noise. A 15" hammering on the back/top-plate like that would be a horrendous racket.

It would be impossible to damage one of these woofers like this, independent of the other, if they share the same chamber. It's possible the upper woofer is in a separate, sealed enclosure. Is it? I get the impression that they both share a tuned enclosure.

"The VP2520 features two extremely powerful 15" long-excursion LF drivers in a tuned enclosure, providing massive, tight bass all the way down to 40 Hz."
 
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Re: Behringer iNUKE NU6000 amplifier

Both woofers share the same cab, we have done nothing different from the begining except wore wear and the replacement cone and other cab have had no problems
 
Re: Behringer iNUKE NU6000 amplifier

Based on the information provided here I'd say the woofer replacement in the Behringer VP2050 should definitely be covered under warranty. I'd be interested in how Behringer test speaker for quality control before packing/shipping.

David, did the speakers you received appear to be in sealed boxes?
 
Re: Behringer iNUKE NU6000 amplifier

When we bought the VP2550's they came in behringer logo boxes, the replacement cone was in brown cardboard box with the part number written on it when we received it.

BTW I did a 1500 seat show for A finance company end of year party and had to sub out a lot of the equipment stage and lighting from a company here called gakki rental, we did get into a long discussion about the inuke power issues amd this company also confirmed they have about 15 various inuke units and 2 of them also have the same problem as mine had, the power cuts out even after being repaired. They did say theres never been a problem with their EP series amps and they even had 2 EP3500's which I have never seen on the market here, Ive only seen the 2000 and 4000.