X32 Discussion

Re: Sticky Buttons

And the guy operating it might not have the appreciation of your disector in levels as clearly as you have it. I for one are am a very pro audio guy but i don't do that to guys that know less then me. Because those guys can be me in a little while. JVL or VL what does it mean really? There are some really talented people out there.

Hi Misja,

This website has several fora (forums) on it: Varsity, Junior Varsity, and some more. The definition of what belongs in each forum is posted on the main forums page; JV is "Topics for weekend warriors, hobbyists, and our other "friends with a day job"."

This thread is in the Junior Varsity Forum. That's where my clear definition of levels comes from, not from my personal feelings or ideas about who could or should post here.

Dan

PS You had post 5900!
 
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Re: Sticky Buttons

Three or more and you are sufficiently backed up.

I'm patiently waiting for the X32Rack so I can have that sitting in the stagerack with the S16 to give me sufficient back-up for most situations, on top of that I have essentially worthless analog gear just waiting to save the day in a crisis, so I'll get by no matter what.
I have no problem with accepting that back-up is needed with any desk, no matter if it cost $3000 or $300,000, and I have no problem with the basic concept that a manufacturer have to protect itself by having strickt warranty policies. However, this concept with a couple of service centres world wide seems a bit cumbersome for small maintenance. I doubt if I would buy a Toyota if I would have to ship it 2000 miles to Cologne to have a lightbulb changed.
 
Re: Sticky Buttons

I'm patiently waiting for the X32Rack so I can have that sitting in the stagerack with the S16 to give me sufficient back-up for most situations, on top of that I have essentially worthless analog gear just waiting to save the day in a crisis, so I'll get by no matter what.

Me too. i wonder how many of us X32 owners are planning to do the same thing...

"30,000 X32 Racks sold in the first week... Curiously the same number as X32 sold prior...."
 
Re: Sticky Buttons

Brilliant marketing. Make the X32 Series feature rich and inexpensive enough for the varsity ++ customers to also buy a backup in case something minor or catastrophic goes wrong. I know I will probably be buying the x32 rack when it comes out.

My x32 arrived at the Nevada repair facility today. Sticky button plus whine on the headphone outputs. I think for future non critical failures (sticking buttons, lights, etc...) I'll wait till the end of the warranty period to have everything fixed. Hopefully this one relatively minor problem will be all that pops up.

I do like this board.

Mike

Me too. i wonder how many of us X32 owners are planning to do the same thing...

"30,000 X32 Racks sold in the first week... Curiously the same number as X32 sold prior...."
 
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Re: Sticky Buttons

With fast shipping times, it doesn't really matter where the service centers are located.

Agreed, that is true in terms of time. However, UPS-ing my X32 in flightcase to Germany or UK is going to cost me roughly $700 plus the transport to a UPS pick up point, hardly worth it for minor repair. If I was to get the freight refunded from Behringer, it would mean they had lost any profit they made from making the product in the first place, hardly making me a good customer ;)~;-)~:wink:
 
Traction 4

I noticed on the Behringer website that you get the Traction 4 free with a range of products, even the UCA202 that costs less than the half price they are going to charge us for the Traction 4, so it would make sense to buy a UCA or UCG to get the software and have an interface essentially for free, you never know when it can come in handy :)~:)~:smile:
 
Re: Sticky Buttons

...UPS-ing my X32 in flightcase to Germany or UK is going to cost me roughly $700 plus the transport to a UPS pick up point...

Wow, is that right? I think it's around $100 or so to FedEx to Las Vegas from Seattle; know for sure it was around $140 to send an empty case from Indiana to Seattle.

These numbers are marginal. $700 isn't even on the map of reasonable.

But then again, with no facetiousness, isn't everything much more expensive in Norway? How much is a Big Mac?

I hope you make $700 for every $140 I make on an equivalent gig....
 
Appreciative Comments about X32

Sorry for all the posts in a row from me tonight. There's going to be one more later, too.

As described earlier in this thread, a couple of months ago my company provided all the sound systems for a bluegrass festival here for the 17th year, and this year made the switch to X32 consoles at all stages, three with both FOH and Monitor using 2x S16, and one doing Mons from FOH using analog snake (7 consoles plus 2 spares).

I received a note today from Fred Forssell, who owns Forssell Technologies and from what I've heard designs and sells some pretty out-there high end digital audio stuff. (I'm not at all in that market so I'm oblivious.) He is also a pretty huge bluegrass fan, and has been coming to the festival for quite a few years doing archival recordings for them, and I don't know what else happens to the recordings. He has done various things over the years and at different stages to get his signal, from doing splits on the mics to taking channel outs from the console to taking a mix off the console.

Apparently one of his recordings this year was made into a video and our client asked him about the audio, and he kindly included me in the reply.

Here is the X32-relevant paragraph of his first email to our client, followed by a part of a paragraph when he responded to my request for permission to quote him here:

"The audio was a quick rough mix from the multi-track audio I recorded. In hind-sight, Dan's switch to the Berhinger X32 mixers on all stages worked out extremely well for me. I just recorded everything (all 32 channels) into my MacBook Pro using a firewire connection to each FOH console. None of the effects or level changes done by FOH mixers effected my audio. I was able to EQ, Compress, or Limit as I needed to, rather that having to "undo" whatever the FOH guys were doing to get things to sound good in the room. It worked really, really well. As you know, I was more that a bit apprehensive about Dan's switch to the X32 going into the festival. I now feel that, from my prospective, it was a very good and positive move."

"All in all, I thought the preamp/AD combo was quite useable and had no complaints or difficulties getting reasonably good sounding mixes from the recordings. The only thing I questioned was some things I heard in the room during performances. Sometimes, I thought I could hear some strange artifacts that (I guess) could be a result of channel EQ performance. Don't know that for sure, just guessing. Most of the time it sounded quite good to me."

So congrats to Uli and the crew for building such a cool, affordable mixer. I thought you would like to hear appreciation from a pretty astute source and not just from those of us here in the choir.

Dan

PS We decided beforehand to use the VEQ on all inputs, as we couldn't hear the effect of the straight parametric. FWIW I am very acquainted with other parametric eq's and have no problem hearing them, but the X32 sounds "better" in VEQ even though the analyzer trace doesn't look as pretty.
 
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PNW AES CAT Workshop Seattle June 1

Background:

After an incident at that same bluegrass festival, I posted a subthread here about how I pulled on a kinked and squeezed Belden Data Tuff CAT5e cable and got a burst of white noise from the PA, which stopped when I stopped and started again when pulled again and stopped again when I stopped pulling.

Following some discussion here, I set up in the shop to try to get it to do it again, and succeeded once and failed several times. That was followed by further discussion, and a post by Victor in which he analyzed CAT5 cable in several distressed states with a cool Fluke analyzer, and the cable always did what it was supposed to do, despite the abuse.

Then we learned from Behringer that they had always told us to use shielded CAT cable, despite quotes from their various manuals that said no such thing. Then I shut up here for a while, but was not entirely inactive.

I realized that I knew a couple of people who could be helpful in resolving the questions raised in this exploration:

A. Steve Lampen, Belden's preeminent Product Specialist, has done other meetings for us and is super-knowledgeable and happy to share and is interested in this problem as it is out of his ordinary;
B. There is a guy who I don't want to name yet who comes to our AES meetings and who works for Fluke, which was founded and is headquartered 10 or 15 miles from where I write. Unfortunately, he works for a different Fluke branch than the one that makes the cool analyzer, but he tells me he's willing to help find the right person or people in the data division who could help us.

Workshop Preliminary Announcement:

To try to resolve the problem of what's going on, my Section of the AES is going to sponsor an all day workshop in Seattle on Saturday, June 1, from something like 10am to the later afternoon, with an option to continue into the evening if we find something interesting. It will be free and open to anyone who wants to come. It will almost certainly be in downtown Seattle in a specific place, but our venue contact doesn't want us to name the location until some final details are worked out. Despite that, the location seems certain, and I'll announce the location ITT. (There are many restaurants nearby, and at other workshops we've done we've gotten takeout so we could continue our discussions.)

For the record, there are non-stop flights to Seattle from both London and Copenhagen, and probably other places like that. Just sayin'. 8)~:cool:~:cool:

For those who are unable to ship themselves here, we will set up a non-zooming webcam via GoToMeeting, and you can participate there by sending me a PM of your interest and your email address. I will give this thread's participants a priority on attendance, as this is the finest resource available for the X32 IMHO, and you are a lot of smart people. There is a capacity of 25 on the Internet, and there will need to be a few places for AES members who are not in this thread. So first come, first served.

If you want to follow this on our website once we put an announcement there, you can go to

The Pacific Northwest Section of the Audio Engineering Society - Devoted to the Art and Science of Audio

(If you go there soon, you can read an obit on the home page of a friend of ours who had an extraordinary career at NYC's 30th St. Studio recording Tony Bennett, Miles Davis, Frank Sinatra, Louis Armstrong, Cassius Marcellus Clay, and many, many more equally extraordinary and talented people, and who died here a couple weeks ago.)

Details:

Steve will be there with samples and some further resources.

Here is what I've planned so far:

It will be a combination lecture/roundtable/workshop where we learn about:

------1) The details of construction and transport in the various CAT cables;

------2) The differences between CAT categories (is that redundant?);

------3) The positives and negatives of shielding;

------4) How the integrity of the CAT transmission is measured;

------5) Whether or not it's possible to do a dynamic measurement to see effects of transient physical changes on the transmission process;

------6) If we can reliably create and recreate conditions under which the sync and/or transmission of data over CAT5e is interrupted between the X32/S16 combo;

------7) If the answer to "6)" is "yes", is that interruption limited to a specific brand or category or length of cable, or is it universal? Are some cables more immune than others?

------8) Also if the answer to "6)" is "yes", is the X32 especially susceptible to that interruption, or does it occur in other similar products as well?

The first 5 points will be covered in a lecture/roundtable format. Given the normal attendance at our meetings and at other AES workshops I've presented in the past, I expect a lot of smart, experienced people to come and contribute something of value. We will do our best to encourage people to come, and we have been previously successful at this.

Item 5: The cable analyzer Victor uses makes a static measurement, of a cable at rest, and it seems clear that this problem is a dynamic one that needs a measurement device that takes change over time into account. People I've talked to so far aren't sure that there is a measurement device yet that does this, but it seems that there needs to be in order to get a full understanding of what's going on.

For items 6 and 7, I'll have at least 5 X32/S16 work stations there, and a variety of cables in addition to the Belden Data Tuff on 2 of the X32/S16's. Steve and others will get some more cables to examine in a non-destructive way.

Depending on how many people show up, I think we can have at least 3 teams per work station, each team to be at least two people, teams distributed about 50' apart on the cable to avoid interfering with each other, with each team trying to pinch/pull/kink the cable and cause white noise and screen flicker on the consoles. As soon as white noise is heard, everyone freezes until we determine who was successful, then everyone else gathers around to observe the phenomenon so that they can then repeat it at their work station. Then perhaps we can answer "7)".

For item 8 we'll pull some strings to get other brands of local consoles. We'll see if we know the right people.

That's about as much as has been worked out so far. Your thoughts and suggestions are welcome.

Unfortunately/fortunately, I'm working like crazy the next few days and will not be online, so my replies will be limited or non-existent until probably Monday. I did want to announce this as far in advance as possible so you could adjust your travel plans....

Thanks,
Dan
 
Re: Sticky Buttons

These numbers are marginal. $700 isn't even on the map of reasonable.

It is the border crossing that hikes the price, I could ship it 1500 miles inside Norway for $150. It is ok within the EU proper, at least on the mainland, but whenever paperwork is involved it gets complicated and expensive. The company that used to do the Behringer servicing here in Norway, is no longer an official Behringer service, allthough they are now doing the service for the current distributor. The current distributor didn't show much interest when the console was first available in Germany, so some of us own consoles that are not supported by the local distribution and have to rely on Behringer service centres or the service of the retailer (Thomann in my case, which still involves shipping to Germany).
If I ever have to create a service request, I have some confidence it can be resolved thru' the Norwegian service company, but from what I've been told so far, that isn't going to happen.

A Big Mac costs 20 NKR which is roughly $3.50
 
X32 Rack

Me too. i wonder how many of us X32 owners are planning to do the same thing...

"30,000 X32 Racks sold in the first week... Curiously the same number as X32 sold prior...."

I can't wait to get the X32 Rack too! I will need it badly for my Album project on July-Aug. So please Behringer don't delay it this time! Where can we pre-oder it? I want to be on the top of the list.
 
Re: X32 Rack

So, with the new X32 rack or core, will there be a way for the console to be able to automatically load a preset scene on boot? Will there also be a way to lock this scene down so that it cannot be overwritten? If we are expected to use this in an install, this would be mandatory, and if it does not have that function, it would cause me to look to another product for a solution (M200i). If the client can mess things up, they will... any way to make it load a scene at startup from a write protected thumbdrive or something? I'm also concerned that since Starin only has "15" of each model on order right now, and arrival is guesstimated at 9-18-13, that the unit won't be available till well into 2014.
 
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Re: Sticky Buttons

I currently have my x32 in for repair following the sticking of Mute Group 6 button showing exactly the same signs as previously mentioned. The only up side is that I am about 18 miles from the UK repair centre near Kidderminster so was able to drop it in personally. However they have said 7-10 days. I'm between shows so fingers crossed it will be back before next Saturday.


Feel that this is potentially a serious issue given it might not be as simple as a mute group next time, which you can get by during use. Flipping between fader banks may not be as simple. Therefore I will be keeping the laptop or ipad close at hand for a bit.


Shame really as up until now I have loved this desk, but the edge has been taken off a little and I am now cautious. Hopefully this is just on a few manufactured buttons and Behringer will be able to confirm the extent of the problem and a permanent solution.


I've got a pretty decent analogue desk to sell which I think I will then buy another x32 family member as a backup. Been thinking about it for a bit, but this recent issue has sort of made my mind up. Especially as I am looking at purchasing some of the digital connectivity such as the snake and possibly iq speakers when they are out. If the desk ever died or bits 'stuck' I would be up a certain creak without a paddle and foresee the installation of several multicores and xlr cables to flown speakers in a panic!
 
Re: Sticky Buttons

Wow, is that right? I think it's around $100 or so to FedEx to Las Vegas from Seattle; know for sure it was around $140 to send an empty case from Indiana to Seattle.

These numbers are marginal. $700 isn't even on the map of reasonable.

But then again, with no facetiousness, isn't everything much more expensive in Norway? How much is a Big Mac?

I hope you make $700 for every $140 I make on an equivalent gig....

Have you looked into renting one there ?

Rick Parent
ProAudio & Recording Specialist STARIN MARKETING
 
Re: Sticky Buttons

I currently have my x32 in for repair following the sticking of Mute Group 6 button showing exactly the same signs as previously mentioned. The only up side is that I am about 18 miles from the UK repair centre near Kidderminster so was able to drop it in personally. However they have said 7-10 days. I'm between shows so fingers crossed it will be back before next Saturday.


Feel that this is potentially a serious issue given it might not be as simple as a mute group next time, which you can get by during use. Flipping between fader banks may not be as simple. Therefore I will be keeping the laptop or ipad close at hand for a bit.


Shame really as up until now I have loved this desk, but the edge has been taken off a little and I am now cautious. Hopefully this is just on a few manufactured buttons and Behringer will be able to confirm the extent of the problem and a permanent solution.


I've got a pretty decent analogue desk to sell which I think I will then buy another x32 family member as a backup. Been thinking about it for a bit, but this recent issue has sort of made my mind up. Especially as I am looking at purchasing some of the digital connectivity such as the snake and possibly iq speakers when they are out. If the desk ever died or bits 'stuck' I would be up a certain creak without a paddle and foresee the installation of several multicores and xlr cables to flown speakers in a panic!

Hi Mark

I will be at the Kidderminster site on Tuesday (after the UK Bank Holiday), and will check progress on your repair.
We will pull out all the stops to ensure you have it for the end of the week
I have dropped you a PM for your contact details, so I can personally keep you updated.

Thanks

Ian Riley
VP Care
MUSIC Group
Behringer
 
Re: Sticky Buttons

Have you looked into renting one there ?

Rick Parent
ProAudio & Recording Specialist STARIN MARKETING

Was the question maybe meant for me? I can't imagine Dan travelling across the pond to rent one as he has got his own rental company in Seattle. As for renting an X32 in Norway, I don't think many are available for rental just yet, but I assume rental price will be somwhere around $200-350 pr. day.
Rental in Norway works exactly the way it does anywhere else except for prices which are a lot higher than cut throat markets like Britain.
For me, renting is not an option, I see renting as a waste of money even if I only really need the full equipment half a dozen times a year.
Renting as a emergency back-up is also out of the question since there is only one rental company within a couple of hours from where I stay, and they have yet to get an X32, allthough they are considering it. Renting one if I have to send mine away is possible, but I'd rather just use my old analog and save the money (unless the X32 should happen to die the night before a show that I had already programmed and fine-tuned)
Someone mentioned earlier that Starin had only pre-ordered "15" of each of the new units. I don't know what "15" signifies, but if that is the case, my question to you must surely be "Really?" We seem to have a similar "Really????" situation here in Norway with the official distributor not willing to commit untill there is a demand in the market :roll: