re: X32 Discussion
Hi Josh,
First and foremost, I want to thank you for choosing BEHRINGER, and purchasing an X32.
I can tell you we are doing everything in our power to listen to you, our customer.
USB Stick:
I am reaching out to our development team in Germany and will see if there is a specific USB stick they have qualified. I want to point out that this is a
USB stick issue, not an X32 issue. Bottom line, some inexpensive USB sticks have slow buffering, not allowing digital audio recording to work properly. Also, note many user issues with the USB recording functions, have been, user related, as they have not followed the manual and formatted the stick for FAT32. Note, the manual does recommend: "
Please test the recording capability of your USB device before you do the “real stuff” as some sticks may not be supported or be too slow."
Page 32 of the X32 Manual:
5.16 Recording a 2-track directly with the console
The X32 offers the possibility to record a 2-track of your mix (or any other selection of signals) directly onto a USB-stick/external USB hard disk:
• Plug a FAT-formatted (FAT12, FAT16, FAT32) USB stick into the USB port next to the main display.
• Press the VIEW button next to the USB port and the home screen of the recorder will show up with a nice emulation of an old tape deck.
• On the
config tab you can select the source for the recording, default is main L and R.
• Press RECORD (encoder #5) to record your mix.
• To adjust the volume during playback, press the AUX IN / USB FX RETURN button next to the fader section and adjust the volume with the AUX 7/8 faders.
Remarks:
Due to the FAT format of the stick, the file size will be limited to 2 GB, which is about 3 hours of stereo recording. Please test the recording capability of your USB device before you do the “real stuff” as some sticks may not be supported or be too slow. We also recommend you defragment your USB device prior to recording. The recording will be done as 16-bit WAV file with the selected sample frequency of the console.
Please also note that it is possible that the specifications of USB storage devices may be changed by the manufacturer without any change in physical appearance or notification.
In regards to the iPad app:
I have seen information about the final iPad app for the X32, and can say you will not be disappointed, it will rival anything in the industry, but it is taking time. The X32 just hit the market approximately 1 month ago. We have addressed any issues with near immediate firmware upgrades, as this is the immediate need. The iPad app will follow suit with updates as we add functionality and just like the X32 itself will have an unprecedented feature set.
Service Issues:
In regards to any service issues that have come up (and there have been relatively few), we have diligently been helping those users in every way possible. I urge any user to send me a PM if they need help in any way with there X32.
Once again I want to assure you, we are listening to you the end user, and value your business.
Joe Sanborn
Manager, Channel Marketing
MUSIC Group
BEHRINGER
Its seems there are still a lot of bugs with this board, I need them as well as all of you to be fixed, but the recording/usb stick problems, lack of proper board control via the ipad (FULL control), some units with QC problems... I know Behringer is stepping up, but they need to do it faster... Usb recorder should wirte in mp3, with options to choose your bitrate, board should be able to format its own USB sticks, FULL ipad control, and make it friendlier, easier to work with, the flow of the ipad app is detrimental, you guys should use the ipads swipe capabilities... it seems like old programmers are doing the app with no regard to flow/user interface, etc.... 'come on Behringer !!! This might seem like a rant but it's not, all I want is a fully functioning board.... This thing is a beast but these little "bugs" make it hard to work with the board to those of us that have previous experience using ipads to control a board.