X32 Discussion

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Re: Stereo IEM

Shy Clyman said:
From 2 nights ago's gig. Evan Al - Asher Yotzar with cool arrangment - YouTube
Actual video starts about 30 secs. Wedding was a Jewish Orthodox wedding...All sounds were recorded live with my x32 to 2track USB. No remixing or anything. All fxs and processing came from within the board. Comments are appreciated!
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Really good stuff. Sounds like you have been mixing them several times in the past. Looks like most of the band had their own P16 personal monitor mixers with headphones/in ears?
 
Re: Stereo IEM

Rob Dellwood said:
Really good stuff. Sounds like you have been mixing them several times in the past. Looks like most of the band had their own P16 personal monitor mixers with headphones/in ears?
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Thanks! Yes they all were on p16s some with IEMs and some on over the head cans. The keyboard player takes them on and off the whole night. The singer is generally on a psm900 with jh pro11s but he left them at home so it was wedge night...i love the p16s have 12 of them. use em almost every night
 
Re: Problem with fader!

Some of you have a problem with the faders?:?~:-?~:???:
The one on my 6 channel, when i switch between the layers if it go in the 0 position remain there, instead to return where it should be.
It become a little by little but now the failure are persistent.
I've contacted the customer care yesterday, i hope they respond as soon as possible!:(~:-(~:sad:
(sorry for my eng :blush:)
 
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Re: Problem with fader!

Bruno Esposito said:
Some of you have a problem with the faders?:?~:-?~:???:
The one on my 6 channel, when i switch between the layers if it go in the 0 position remain there, instead to return where it should be.
It become a little by little but now the failure are persistent.
I've contacted the customer care yesterday, i hope they respond as soon as possible!:(~:-(~:sad:
(sorry for my eng :blush:)
Click to expand...

Dear Bruno,

Sorry to hear you have an issue with the faders on your X32. Your case is now with a warranty agent who will handle your request as soon as possible.

Kind Regards,
Fiona Hammond
CARE EMEA
MUSIC Group
BEHRINGER
 
Re: Problem with fader!

Thanks Fiona, i filled the format of warranty on the Behringer page but i write in italian language, if there's problem with this let me know!

Thanks AGAIN!

Bruno
 
Re: Problem with fader!

Bruno Esposito said:
Thanks Fiona, i filled the format of warranty on the Behringer page but i write in italian language, if there's problem with this let me know!

Thanks AGAIN!

Bruno
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Dear Bruno,

That will not be an issue as it will route to our Italian support staff. You should hear from them soon.

Pat Ferdig
VP, Care
MUSIC Group.
 
X32 Won't turn on

I set up my system today, flipped the power switch on the X32 and nothing happened, it didn't power up. I switched power cables and outlets, still nothing. To make sure that all of the power cables I tried actually work I used them to power on another device. Power cables and outlets weren't the problem. So something is up with the X32. Since I use the p16s for monitoring I had to mad dash set up an analog board and the p16i (thank God I hadn't sold that yet after buying the X32).

Has anyone else had an issue with the X32 not powering up? If so, anyone have any suggestions? I'm hoping not to have to send it in but I have a feeling something is wrong with the power supply or something. If I need to send it in does anyone know the turn around time? I need this up and running quickly.

Thanks in advance.
 
Re: X32 Won't turn on

James Junior said:
I set up my system today, flipped the power switch on the X32 and nothing happened, it didn't power up. I switched power cables and outlets, still nothing. To make sure that all of the power cables I tried actually work I used them to power on another device. Power cables and outlets weren't the problem. So something is up with the X32. Since I use the p16s for monitoring I had to mad dash set up an analog board and the p16i (thank God I hadn't sold that yet after buying the X32).

Has anyone else had an issue with the X32 not powering up? If so, anyone have any suggestions? I'm hoping not to have to send it in but I have a feeling something is wrong with the power supply or something. If I need to send it in does anyone know the turn around time? I need this up and running quickly.

Thanks in advance.
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Someone on here had a dead power supply ( same symptom as yours)... Hope they can turn it around for you quickly....hopefully it's not a trend, how long have you had your console?
 
Re: X32 Won't turn on

I've had this console for just about two months. I've used it in a live setting and in a studio setting, I've been very happy with it thus far. Seems like Behringer has been great at taking care of any issues. Hopefully that will be the case here. Thanks for letting me know that you've heard of these symptoms before, so helpful.
 
Thanks to MUSIC-GROUP and BEHRINGER teams !

Small Story ...

Hello all

I just want to thanks all Music-Group team about fixing my little problems with my X32.
I had that noise already mentioned in this forum (digital noise on headphone outputs and some noise on the 16 and 32 inputs channels).
I just talked about that in thins forum and had an answer from Jim who told me he will take care of that with music-group in england (i live in bretagne, france)..
Few time later , i had contact with care music group and after that, they took my console from home , fixed it and return in the same week...

Everything is perfect now and what i have to say is THANK YOU so much...
I use this console for live and recording (studio and live). I'm use to use many others digital console like yamaha, soundcraft, midas and so like i work as tour sound engineer... That X32 is really amazing !!
I'm very impressed with that fix and with the efficiency of that team.
Thanks Jim, Florence and everybody from music-group and Behringer...
I just wanted to share that story..

All the best

Jean-Michel BALLU
 
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Re: X32 Won't turn on

James Junior said:
I've had this console for just about two months. I've used it in a live setting and in a studio setting, I've been very happy with it thus far. Seems like Behringer has been great at taking care of any issues. Hopefully that will be the case here. Thanks for letting me know that you've heard of these symptoms before, so helpful.
Click to expand...

Hi James,

Sorry to hear you are having an issue with your console. I will make sure our CARE team contacts you first thing Monday.

Chase McKnight is our head X32 tech at our Las Vegas CARE facility.
His direct number is: 702-371-0830
Chase can go over your options.

We want to assure you that this will be taken care of quickly and you will be back up and running ASAP.

Best regards,
Joe Sanborn
Manager, Channel Marketing
MUSIC Group
BEHRINGER
 
Updating firmware

In the.process of updating my X32 firmware to version 1.13 I discovered an interesting phenomenon. Although my USB stick had the 1.13 file on it the X32 would not update from 1.11. However when I renamed the 1.11 firmware file that was also on the stick to XXX, the 1.13 update loaded. I wonder if the X32 sees the current version on the USB stick and just quits looking. Or maybe it just bails if it sees more than one firmware file because it doesn't know which one to use. Anyone else experience this?
 
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